History, Profile & Approach
Mistal is still managed and run by its co-founders, Paul Nesbit and Peter
Davies, both craftsmen themselves, with over 60 years of combined experience.
Highly trained and motivated.
Mistal has grown steadily to reach its leading market position, training and
developing it's team of 40 people to provide the best watch repair service in the UK.
Investment in the things that matter.
With success and consolidation has come the opportunity to continually invest
profit back into the company with the continuous aim to provide you, the customer,
with the best computer systems and support staff.
The team are a dedicated and highly motivated group with the skills to solve any
watch repair problem and ensure you are returned your watch with a quality and
lasting repair.
Combining the best to give you the best.
Our continued success is achieved by combining the best training of our craftsmen and women with modern management techniques, appropriate IT and a rigourous customer care policy to make your watch repair quick, effective and convenient.
Customer Loyalty
Our customers are discerning people who demand only the very highest
standards and we are proud to say we strive on every occasion to provide the
best.
Mistal continually meets this challenge for multiple retail outlets nationwide, monitoring and improving our service to ensure customer loyalty.